- Nov 12, 2017
When I teach a course using such software, it provides a way to contact your instructor when you have questions. I tell the students that if they question its judgment of their answer, they can use that mechanism to show me the question and their answer; I can then either tell them that they are in fact wrong, or override their score if I consider it valid. This puts a human behind the computer.This issue is a regular thorn in the side of students, at the campus where I work as a tutor.
Many introductory courses use software for doing homework, and the software doesn't say anything about number form or syntax requirements. More often than not, instructors do not provide this information, either. The software often rejects correct answers; sometimes, I cannot figure out what it wants.
Fortunately, technology in math classes seems to be getting better. I advise students to take a cell-phone image, and then raise the matter in class or during office hours.